Privacy Policy

Last updated: January 13, 2026

At OnTow, we are committed to protecting your privacy and ensuring that your personal and company information remains secure. This Privacy Policy explains the data we collect, how we use it, and the choices you have.

1. Information We Collect

• Account information such as company name, contact details, and billing information.
• Usage data generated when you access the OnTow platform, marketplace, and community forum.
• Device and technical data including IP address, browser type, and operating system.

2. How We Use Your Information

• To provide and maintain access to the OnTow software platform.
• To communicate service updates, invoices, and support notifications.
• To improve product features, security, and performance.

3. Data Sharing & Retention

We do not sell your personal information. Data is shared only with trusted service providers necessary to deliver the OnTow platform (e.g., hosting, payment processing). We retain data as long as required to provide services or meet legal obligations.

4. Your Rights & Choices

• Request access, correction, or deletion of your data by contacting support@ontow.ca.
• Opt-out of marketing emails at any time via the unsubscribe link.
• Disable cookies in your browser; however, this may impact functionality.

5. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@ontow.ca.